Terms and conditions

All business is conducted and orders are only accepted subject to the Standard Terms and Conditions set out below. The Publisher refers to Firststar Ltd and the Advertiser means the party to whom the services are supplied.

1. These conditions shall apply to all advertisements accepted for publication and shall supercede any previously published terms and conditions of business. Any other conditions should be stipulated and incorporated clearly in written instructions and specifically accepted by the Publisher.
2. All advertisements are accepted subject to the Publisher's approval of the copy and space being available.
3. The Publisher reserves the right to refuse, omit, amend or suspend any advertisement at any time without explanation in which case no claim on the part of the Advertiser for damages or breach of contract shall arise. Should omission or suspension of an advertisement be due to the act or default of the advertiser or his agents then the space reserved shall be paid for in full notwithstanding that the advertisement has not appeared.
4. Orders should be accompanied by an official purchase or written instruction signed by a duly authorised person. It is the responsibility of the Advertiser to ensure that only authorised persons place orders. Verbal instructions and orders are only accepted on the understanding that the Publishers will not be responsible for mistakes arising therefrom. The Publishers cannot be held responsible for errors and omissions in the advertisements that have not been supplied to camera-ready specifications. The Publisher cannot accept liability for any errors due to third party subcontractors.
5. The Advertiser will ensure that the advertisement does not contravene any Act of Parliament and is in no other way illegal or deflaamatory or an infringement of any other party's legal rights or an infringement of the British Code of Advertising Practise. The Advertiser shall will idemnify the Publisher fully in respect of any claim made against the Publisher arising from the advertisement.
6. Prices are stated in our Media Pack or as agreed at the time and date of order. and are exclusive of Value Added Tax at the current rate, which will be charged in addition where applicable and unless otherwise indicated. Advertisemenr rates are subject to revision at any timeand orders are accepted on condition that the price binds the Publisher only of the next issue to go to press. In the event of a rate increase the Advertiser will have the option to cancel the order without surcharge or continue the order at the revised cost.
7. All new orders must be prepaid unless an approved credit account already exists. New credit accounts will only be opened after obtaining two trade references or a credit rating reference acceptable to the Publisher.
8. Approved credit accounts are subject to settlement within seven days following the date of the invoice unless specifically stated otherwise. PPA or NPA recognised advertising agencies will be allowed 10% commission on the quoted rates as appropriateprovided payment is made by the due date and all other requirements are strictly complied with. The Publisher reserves the right to withdraw credit facilities and suspend service provision to account that fail to observe the Publisher's payment terms. The Publisher reserves the right to charge interest and compensation as per the Late Payment of Commercial Debts Act 1998.
9. Any size, agency or series discount is given in consideration of settlement being made within the Publisher's credit terms as set out in clause 8. Failure to pay within these terms will result in full Rate Card being charged. If the Advertiser cancels the balance of the contract he relinquishes any right to a previously negotiated series discount and advertisements will be paid for at the full rate unless the contract had been suspended by decision of the Publisher - See clauses 2,3 and 8.
10. Charges will be made to the Advertiser or his agent where the printers are involved in extra production work owing to acts or defaults of the Advertiser or his servants or agents. Additional cost incurred if materials are found to be unsuitable during production will be charged except if whole or any part of such additional cost could have been avoided but for unreasonable delay by the Publisher or his servants in ascertaining the unsuitability of materials so supplied.
11. All property supplied to the Publisher by or on behalf of the Advertiser shall while it is in the possession of the Publisher, or in transit to or from the Advertiser be deemed at the Advertiser's risk unless otherwise agreed and the Advertiser should insure accordingly. The Publisher shall be under no liability if it shall be unable to carry out provision of the contract for any reason beyond its control including Acts of God, legislation, war, fire, flood, drought, failure of power supply, lockout, strike or other dispute. The Publisher reserves the right to destroy all artwork and associated materials that have been in his custody for two months from the date of its last appearance.
12. At least two weeks notice in writing prior to copy date is required to stop or suspend insertion.
13. Complaints regarding reproduction or placement of advertisements must be made in writing, and must be received within two weeks of the publishing date of the issue in question.
14. If copy instructions are not received by the relevent copy date no guarantees can be given that proofs will be supplied for corrections made and the Publisher reserves the right to repeat the most appropriate copy available.
15. These terms and conditions together with the Media Pack constitute the entirety of the contract between the Publisher and the Advertiser. The contract is deemed to take place at the office of the Publishers. No variation of or addition to the same shall be of legal effect, and no employee or agent of the Publisher is authorised to make representation binding upon the Publisher unless such variation or addition is made in writing and signed by a director of the company, Firststar Ltd.
16. These terms and conditions and all other terms of the contract shall be governed and construed in accordance with the laws of England.